This manual is currently being completed and updated.
The following chapters are roughly sorted in the order how a typical user encounters them. Most of them correspond to particular screens. Screenshots and instructions are a work in progress, since the development of the app may lead to changes.
Please check also our Frequently Asked Questions.
When you launch MyCitizen.net the first time, you will be presented with a welcome screen. Before you proceed, you need to tell the application which server you want to connect to. Servers are called deployments and they also provide a user interface where you can sign in through a web browser. Click on Get started to choose the basics settings.
Administration and Moderation
Most administration and moderation functions are available only on the web interface so that the mobile app won't be overfilled with functions that hardly any user will need.
While the functionality of the mobile app is much reduced compared to the web interface, all important features are available on both platforms.
After you have completed the steps of “Get Started,” you are able to sign in. If you are already registered at your chosen deployment, you simply use the same username and password again.
The eye symbol right of the password field offers you the option to view the password while you type. This is particularly useful if you are not confident typing on virtual keyboards but you should use it only if you know who is watching over your shoulder.
If you check Remember me, you won't have to log in again every time you start the application. Instead you will go directly to the list of users. If you share the device with other people, you may want to uncheck this option.
Click on Forgot Password if you wish to create a new password.
The question mark takes you to a context-related help screen.
If you have previously signed up on the web site using your Facebook account, then your password has been set to a random string. You first need to use the “Forgot Password” link to create a new password. Sign-in via Facebook will still be enabled as long as you don't change your email address.
On the first screen you can choose the language of the mobile application. In the list you find all languages that are currently available.
Please note that every deployment may have their own set of languages. The only common default language is English.
What ever you choose here will only determine the menus, alerts and descriptions in the application, while the content can be in an entirely different language that is not available in this list.
The application will then try to switch immediately to your chosen language. In some cases you will have to restart it.
Application languages are independent of languages on deployments. Changes will only occur between new app versions.
You can also choose if you prefer miles or kilometers. This will only be relevant for filtering to set a search radius around your own location if the map cannot be displayed.
In the second step you select a deployment from the list, or you enter the domain of your own deployment, for example “www.myowndeploymentwithaweirdname.in”. Leave this field empty if you select one from the list.
If you enter your own deployment, the application will then try to connect and check if it is reachable.
If you are not yet registered on the chosen deployment, you can sign up here. Otherwise just proceed to the login screen.
For registration on a deployment you need to enter a username, a password and your email address. You will receive an email to that address where you have to confirm your registration by clicking a link.
Registration may require you to answer a question that ensures only a particular group of people can sign up.1)
Registration may be disabled on particular deployments. Contact the deployment administrator if you experience any problem.
You can create a new password by entering the email address that you have previously used to sign up. You will then receive an email with a link that takes you to a web site where you can enter a new password.
On the main screen you find the list of users, groups or resources. Clicking on an item takes you to the detail view.
There is some additional information displayed below the name:
If a user is currently online, you can find a green dot right of the name.
If you are connected to an item, you will see an icon on the right side that takes you directly to the chat.
You are only allowed to view an item if the permission of that item allows.
The list only displays items that match the filter criteria. Watch out for the indicator of the filter button - some items may be hidden.
At the bottom you find three buttons:
|Opens or closes the filter dialog.||Filter is active or inactive.|
|Opens or closes the dashboard.||Connection Quality: offline (red), bad connection (yellow), good connection (green)|
|Opens or closes the mailbox.||Unread messages available. No unread messages.|
The dashboard offers you some basic information about the deployment and your own account, and you can access basic funcitons and settings.
The buttons are:
Here you find a brief overview what has happened today, yesterday, during the past week, or during the past month.